Privacy notice

Respiratory Sleep Ltd · Last updated 15 October 2026

This notice explains how Respiratory Sleep Ltd uses personal information when you visit this website, send us an enquiry, or become a patient. We take your privacy seriously and we treat any health information you share with particular care.

1. Who we are

Respiratory Sleep Ltd is the data controller for the information described in this notice. Our consultant is Dr Ari Manuel, Consultant in Respiratory and Sleep Medicine. We provide private respiratory and sleep medicine consultations (remote and face-to-face), home sleep investigations and clinical reports.

Company: Respiratory Sleep Ltd, company number 11862616
Registered office: Lonsdale House, High Street, Lutterworth, Leicestershire, LE17 4AD
Practice correspondence address: 21 Colesbourne Road, Cheltenham, GL51 6DJ
Contact: info@respiratorysleep.org

2. What information we collect

When you visit this website or send an enquiry

Enquiry form: your name, email address, the service you are interested in and your message. Your message may include health information if you choose to include it. We also keep a record that you gave consent when you sent the form.
If you email us: your email address and whatever you tell us in the message and any attachments.
Technical information: basic details such as IP address and browser type, which our hosting and form providers process in order to deliver the website and the form securely and to filter spam.
Website analytics (only if you accept): which pages are visited, the type of device and approximate location. This is statistical and is never linked to your enquiry.

If you become a patient

Your contact details, date of birth and, where relevant, your GP details and insurance details.
Your medical history, symptoms, the results of tests and home sleep investigations, clinical notes, reports and letters.
Records of our communication with you and with other healthcare professionals involved in your care.

Please do not send health information through the enquiry form unless you are happy for us to read it. The form is not for emergencies. In an emergency call 999, or contact NHS 111. This website is intended for adults. If you are enquiring on behalf of a child, please do so as their parent or legal guardian.

3. Why we use your information and our legal basis

What we do	Legal basis (UK GDPR)
Ordinary enquiries. Reading and replying to your enquiry.	Your consent (Article 6(1)(a)), given when you tick the box on the form, and taking steps you have asked for before entering an agreement (Article 6(1)(b)).
Health information included in an enquiry.	Your explicit consent (Article 9(2)(a)). You choose whether to include it.
Clinical care. Arranging and providing a consultation, tests, reports and follow-up if you go ahead.	Performing an agreement with you (Article 6(1)(b)). Health information is used to provide health care by a health professional under a duty of confidentiality (Article 9(2)(h) and the Data Protection Act 2018).
Sharing with your GP, other healthcare professionals, laboratories, diagnostic providers and insurers, where applicable.	For your care: Articles 6(1)(b) and 9(2)(h). Insurers and any other sharing: only with your agreement (Articles 6(1)(a) and 9(2)(a)), unless the law requires otherwise.
Optional website analytics.	Your consent, given through the cookie banner (Article 6(1)(a)). It is off unless you accept, and you can withdraw consent at any time.
Keeping the website and form secure, and filtering spam.	Our legitimate interests (Article 6(1)(f)).
Accounting, legal and regulatory duties.	Legal obligation (Article 6(1)(c)).

We do not sell your information and we do not use it for marketing.

4. Who we share it with

Your enquiry is read by Dr Manuel. It is delivered by email to info@respiratorysleep.org, a business mailbox hosted by Zoho.

We use trusted providers who handle information on our instructions, under data processing terms:

Formspree, which processes enquiry form submissions and passes them to our mailbox.
Netlify, which hosts this website.
Zoho, which provides our business email.
Google, for website analytics (only if you accept cookies). The "Leave a Google review" button simply links to Google. If you choose to post a review, that is between you and Google and is covered by Google's privacy policy.

The fonts used on this website are stored on the website itself. They are not loaded from Google or any other outside service. We do not use any other third-party services on this website.

If you become a patient, we may also share information with:

your GP and other healthcare professionals involved in your care;
laboratories and diagnostic providers who carry out or analyse tests for you, for example SleepImage, which we use for home sleep testing;
your medical insurer, if you are insured and we are paid by them, and only with your agreement; and
regulators, courts or others, where the law requires or allows it.

We only share information with anyone else with your agreement, unless the law requires otherwise.

5. Transfers outside the UK

Some of our providers are based, or process information, outside the UK. Where this applies we make sure the transfer is protected, by relying on UK adequacy regulations (including the UK–US data bridge for certified US companies), or on the UK International Data Transfer Agreement or Addendum to the standard contractual clauses in the provider's data processing terms.

Provider	What it does	Where information may be processed	Safeguard
Formspree	Enquiry form	United States	UK–US data bridge or UK-approved standard contractual clauses, under the provider's data processing terms
Netlify	Website hosting	United States and global delivery network	UK–US data bridge or UK-approved standard contractual clauses, under the provider's data processing terms
Zoho	Business email	European Union (Zoho EU data centres)	UK adequacy regulations for the European Economic Area
Google Analytics	Website statistics, only if you accept	United States and global	UK–US data bridge or UK-approved standard contractual clauses, under the provider's data processing terms

6. How long we keep it

Enquiries that do not lead to a consultation: 12 months, then deleted. This includes the copy held by our form provider.
If you become a patient: clinical records are kept in line with the NHS England Records Management Code of Practice: 8 years after your last contact with us for adults; for children, until their 25th birthday, or their 26th birthday if they were 17 at the end of treatment.
Analytics data: detailed analytics data is kept for no longer than 14 months. Summary reports contain no personal details.
Accounting records: as long as the law requires.

7. Cookies and analytics

This website does not use cookies for advertising. When you first visit, a cookie banner asks whether you accept Google Analytics.

If you click Accept, we use Google Analytics to understand how the site is used. Google advertising features are switched off. Analytics sets the cookies _ga and _ga_*, which last up to two years.
If you click Decline, or make no choice, Google Analytics is not loaded and no analytics cookies are set. Declining also removes any analytics cookies already set.
You can change your choice at any time using Cookie settings in the footer of any page, on desktop or mobile.

We store your cookie choice in your browser so that we do not keep asking. This is the only thing the website stores about you without your consent, and it is needed to respect your choice. The only analytics event we record is that an enquiry form was sent. Your name, email address and message are never sent to analytics.

8. Your rights

You have the right to:

ask for a copy of the information we hold about you;
ask us to correct anything that is wrong;
ask us to delete your information, or restrict how we use it;
object to us using it in certain ways, and ask for it in a portable format; and
withdraw your consent at any time. This does not affect anything we did before you withdrew it.

To use any of these rights, email info@respiratorysleep.org. We will reply within one month. Some rights are limited for clinical records, for example where we must keep them by law.

9. Keeping your information safe

This website uses an encrypted (HTTPS) connection. We limit access to your information to those who need it and we take reasonable steps to protect it from loss or misuse.

10. Complaints

If you are unhappy with how we have used your information, please contact us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

11. Changes to this notice

If we change how we use your information we will update this page and the date at the top.